In my first post, I said I didn’t feel like I had enough expertise to focus on social media. But tonight’s post is about just that!
I’ve been working in the social media arena for over a year now, and I’ve seen the power it has… from building brand awareness to getting information out, to taking the pulse of a brand’s reputation. But the REAL power of social media is in the connections — meeting people and sharing a meaningful interaction. Coming from the PR and communications side of healthcare for many years, this is pretty new to me, and is really my favorite part. I just want to share something that happened today, because it’s the inspiration for this post.
Today, I posted a status update on the children’s hospital Facebook fan page, asking for fans to contact me if they would like to help us spread the word about the hospital through media or fundraising by telling their story. I was contacted very soon afterward by a woman who told me a heart-wrenching story about the extensive medical care her twins have received. I was so amazed at the conviction of this woman to go out of her way to help the hospital. She is dealing with some very serious medical issues with her kids, yet she is organizing a fundraiser for the hospital and is more than happy to tell the story of what the hospital has done to help her beautiful twins. She even shared a picture of these adorable kids with me.
Therein lies the TRUE power of social media: Meeting people you otherwise wouldn’t have and sharing a conversation, learning something new, and getting a good feeling from what you are doing, knowing that in a small way, it’s making a difference.